Sales Policy – TWIGY
Effective Date: March 11, 2025
At TWIGY, we are committed to providing a seamless and enjoyable shopping experience. Please review our sales policy to understand our procedures for order processing, shipping, payment, and promotions.
1. Order Processing
🕒 Orders are processed within 24-48 hours of being placed.
📩 Once processed, you will receive a confirmation email with your purchase details and estimated delivery timeframe.
⚠️ If any issues arise, our customer service team will promptly notify you.
2. Shipping and Delivery
🚚 We offer multiple shipping options, including standard and expedited delivery.
💰 Shipping costs are calculated at checkout based on your location and selected shipping method.
📦 Estimated delivery time:
- Standard shipping: 5-7 business days
- Expedited shipping: 2-3 business days
📍 A tracking number will be provided upon dispatch.
3. Payment Methods
We accept a variety of payment methods, including:
💳 Major credit cards (Visa, MasterCard, American Express)
🏦 Debit cards
💻 Online payment systems (e.g., PayPal)
All transactions are securely processed to protect your information.
4. Sales Tax
💵 Sales tax is applied based on your shipping address and local regulations.
🛒 The tax amount will be calculated and displayed at checkout before you complete your order.
5. Special Offers and Promotions
🎉 We frequently offer discounts and promotions.
📌 All promotional offers have their own terms and conditions, provided during the promotion period.
⚠️ Some sale items may have limited availability and may not be eligible for returns or exchanges.
6. Product Availability and Pricing
✔️ All products are subject to availability.
✔️ Our inventory is regularly updated, but if an item is out of stock, we will contact you with alternatives or issue a refund.
✔️ Prices are displayed in USD and may change without prior notice.
7. Order Modifications and Cancellations
🛑 If you need to modify or cancel an order, contact us as soon as possible:
📧 Email: info@twigy.xyz
📞 Phone: +1 307-621-0431
⚠️ Once an order is processed and shipped, modifications or cancellations may not be possible.
8. Customer Support
Our support team is here to assist you with any product, order, or payment inquiries.
📩 Contact Us
📧 Email: info@twigy.xyz
📞 Phone: +1 307-621-0431
Thank you for shopping with TWIGY – Your trusted destination for the latest fashion trends!